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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.)
How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


SafeAccessMD liability from or arising out of this Policy or any breach thereof is subject to the general limits of liability stated in the CCC Terms of Use.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 6/3/2011

  • "With SafeAccessMD we manage more than 20 doctors at 10 clinic locations. It's simply the best high-tech solution for operating a legal and legitimate medical marijuana practice."

To sign up for SafeAccessMD service, please use the form below. A sales representative will contact you to set up your service.

Please provide your name.

Please provide a valid email address.

Please provide a valid phone number.
Security Feature

HIPAA Compliance

The SafeAccessMD application exceeds standards set by HIPAA on security and encryption while providing your practice with a framework for efficient HIPAA Compliant data accessibility and messaging.

Security Feature


All servers are encrypted with a 256-bit SSL Certificate and housed in state of the art data centers. Redundancy measures ensure 99.9% uptime for application use and verification requests.

Administration Feature


Create unlimited patient entries with customizable data fields including: home/cell/work contact numbers, date of birth, gender, email address, street address, city, state and zipcode. Each patient entry also supports photo ID image upload and PDF document storage.

Administration Feature


Each SafeAccessMD account provides support for one physician. The doctor's medical license must be verified by SafeAccessMD before service can begin. Support for additional doctors can be added for $25/month.

Administration Feature


Each Premium SafeAccessMD account provides support for one location. Additional locations can be added for $99/month. For each location: set operating hours and appointment availability; customize appointment intervals; allow or disable double booking; customize default, online and discount pricing; and enable or disable public listing.

Administration Feature

Custom user accounts

SafeAccessMD provides customized user accounts for HIPPA compliant access. Accessibility can be customized independently for each user account and can limit access to any combination of the following features: locations, doctors, appointments, patients, verifications, reports, admin tools and user accounts.

Administration Feature


A Premium SafeAccessMD account gives access to a broad array of reporting features. Custom reports can be generated for both completed and scheduled appointments. Customize and sort by more than 15 data points including service types, appointment status, appointment type, patient data, scheduling data, location, doctor and appointment source.

Verification Feature

Phone and Web Verification

All accounts provide unlimited verification requests via automated phone or web. Our phone verification system is unrivaled in quality, security, and reliability. To verify online, embed the SafeAccessMD customizable verification widget in your own website or direct verifications requests to For security, all verification requests are logged and originating phone numbers and IP addresses are stored. This data is accessible via the admin panel.

Verification Feature

Embeddable Verification Widget

All accounts have access to the SafeAccessMD customizable and embeddable verification widget. This widget can be easily inserted into any web page or online profile that accepts pasted HTML code. It allows you to provide direct access to verification services on your web site or online profiles.

Verification Feature

Customizable Letters of Recommendation

Customize your patient letter of recommendations with your name and logo. Templates are provided for patient and caregiver letters and include photo ID imprint. All recommendation letters are saved in patient profiles for future access and reprints.

Verification Feature

Custom Verification Number

Premium SafeAccessMD accounts have the option of requesting a custom and unique verification phone number.

Verification Feature

Verisafe Emergency Transfer

If a law enforcement officer is unable to verify a patient, or would prefer to speak with a live person SafeAccessMD VeriSafe is able to forward the request to a live emergency contact 24/7. This fail-safe keeps patients who are in good legal standing out of jail.

EMR Feature

Electronic patient intake form

Streamline your practice by implementing SafeAcccessMD's electronic patient intake form. We have created a custom questionaire that addresses all areas of a patients medical history that may pertain to their treatment. When a patient schedules an appointment online or through your office they can complete their intake form electronically prior to arriving. The system automatically generates a PDF and saves in the documents folder for anytime access. This revolutionary product is widgetized as an add-on to the online scheduling application.

EMR Feature

Document Upload & Storage

All letters of recommendation are saved in the patients profile for easy access and reprints. Additional PDF documents can be uploaded to patient profiles via the admin panel. Uploaded documents can be locked to prevent editing or deletion.

EMR Feature

Internal Messaging System

Using email to transmit information containing patient medical data is not a HIPAA compliant practice. Premium accounts have access to a secure and HIPAA compliant internal messaging system for easy communication between call center employees, office staff and physicians.

EMR Feature

SOAP / Progress Notes

Doctors can generate digitally signed and locked SOAP notes and add progress notes to patient profiles. All documents can be optionally locked to prevent editing or deletion.

Scheduling Feature

Online Scheduling Widget

Offer patients real-time online scheduling with the SafeAccessMD scheduling widget. Customize the widget in your admin panel and easily insert into any web page or online profile that accepts pasted HTML code. The scheduling widget provides a user friendly interface for patients to select a location, schedule an available appointment time, and confirm the appointment via phone or text.

Scheduling Feature

Appointment Management

Appointment management is the cornerstone of our premium account. The following features will improve patient flow and appointment success rates.

- Manage daily operating hours and appointment availability
- Toggle appointment intervals between 5,10,15,30, or 60 minutes
- Allow double booking of appointments
- Track patient status by approved, declined, denied, no-show, or no action.
- Monitor appointment show rates
- Record and store patient data, ID card image, recommendation letters and documents

Scheduling Feature

Customizable Service Types

Create customized service type categories for patient management. Ideal for a variety of healthcare verticals including acupuncture, medical weight loss and pain management.

Scheduling Feature

Auto Remind for Appointments

Auto Remind is a simple, low cost tool to get more patients to show up to their appointments. When scheduling an appointment your call center rep simply asks if they would like to receive a text message reminder. The patient will receive an email confirmation the day the appointment is scheduled with address and map links to your office. Auto Remind will then send a reminder email in addition to an SMS message or automated voice call. Patients can cancel or confirm their appointments via auto voice, SMS, or on the web. Cost is 3.5 cents per SMS message or per auto voice call.

Scheduling Feature

Auto Remind for Renewals

Customize options for automated renewal reminders via voice, SMS or email. A robust reminder system will enable you to better retain approved patients who are due for renewal.

State Feature

State Specific Support

SafeAccessMD is available to practices in all legal medical marijuana states. Your account will follow the medical cannabis procedures of your state of operation.

State specific medical cannabis registration or application forms are auto completed and available for PDF download upon each approved patient evaluation.